How We Handle Your Data

What We Collect

When you interact with Radio Colibri Tropicale, we process the following categories of information:

• Form data: name, email address, phone number and message content when you contact us or request a song.
• Technical data: device type, browser version, IP address and operating system for security and compatibility.
• Analytics events: page views, listening duration, session frequency and referral sources to understand audience preferences.

Cookies & Tracking

We use essential cookies to keep the player running and remember your volume preferences. Optional analytics cookies help us see which artists and genres resonate most with our listeners. You can disable non-essential cookies in your browser settings without losing access to the live stream.

Why We Process Data

Your information serves specific purposes:

• Responding to song requests and listener messages.
• Sending occasional updates about live sessions and festival coverage if you opted in.
• Improving broadcast quality and program scheduling based on listening patterns.
• Preventing abuse and maintaining a safe environment for our community.

Storage & Third Parties

Data is stored on secure servers for as long as needed to fulfill the purposes above, then deleted or anonymized. We share information only with essential service providers:

• Hosting provider for the website and streaming infrastructure.
• Analytics service for aggregated audience insights.
• Email provider for newsletter delivery if you subscribed.

We never sell personal data. No third party receives your information for their own marketing purposes.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Ask for deletion of your data where applicable.
• Receive a portable copy of your data.
• Withdraw consent for optional processing at any time.

These rights apply under GDPR for European listeners and CCPA for California residents where relevant.

Honest Communication

We do not make misleading claims, create fake urgency or publish fabricated endorsements. All artist features, festival coverage and playlists reflect genuine editorial work. We clearly identify sponsored content and never present opinions as verified facts. Our station operates independently with transparent ownership and no hidden affiliations.

Privacy Contact

For any privacy request, correction or question, reach us at:

Radio Colibri Tropicale

1877 Venter Land

Patherview, WC 9110

info@radiocolibritropicale.com

+27(13)9519289